Clearly defining what you want and feeling good about your goal gets you at least half way to the accomplishment. That's how important it is. Yet this is the step most people drop out on. Even you probably don't do it to the degree that you could.
It takes practice to master goal setting. And the best time to practice is now. And the best place to practice is on the little things. So Cheap Cody Barton Jersey , look at your life and what you're interested in being, doing and having. Choose something simple that's really "in your face" - like having an organized office, managing your money or figuring out how to get the kids to help around the house.
Maybe these don't seem simple, but they're a lot less overwhelming than choosing something like "make a million dollars in the next year" or "lose twenty pounds before next month."
Whatever you choose, get paper and pencil and make a list of what you want to accomplish from your goal. For example Cheap D.K. Metcalf Jersey , an organized office list might look something like this:
- a very comfortable place to work in - an excellent reminder system for bills and appointments - easy to find files - a method to handle each piece of paper only once - structure for cleaning up projects - a pleasant atmosphere
Once you have a complete list, analyze what each item on your list means to you. Does "very comfortable" mean your chair is ergonomically designed, the phone is on the correct side of the desk, the file drawers slide easily, the lighting is perfect Cheap Marquise Blair Jersey , the heat and air conditioning work well or something else?
If you want positive results in your life, you need to be clear about and comfortable with whatever it is you want. This applies to everything from visiting your family over the holidays (how do you want that experience to turn out and what do you want to accomplish?) to becoming a millionaire.
You can master the skill of getting clear about what you want. But, before you take on the big things (like big bucks), you need to practice on the little things in life (like paying the bills).
From time-to-time you will come face-to-face with a customer that isn't happy with your service.
At this point, resolution and customer happiness should become your approach to diffuse the situation. Here are a few tips when dealing with an "upset" customer.
1. It's not personal.
Though it may seem that the customer is attacking you Cheap L.J. Collier Jersey , remember ? ?it's not personal.? The situation is what is at issue. If you take the customers complaint personally, matters are sure to get worse before they get better.
2. It's your responsibility.
We are all team players and share in the triumphs and failures of customer service. Do not assign blame or pass the customer off to another team member.
3. Listen and design.
Listen closely to the customers' complaint and repeat the complaint back to the customer. This process will allow you to design a solution to the customers' complaint.
4. Apologize and Acknowledge.
Apologize for the customers' inconvenience. Acknowledge and show genuine concern for the customers' situation.
5. Do not get into a yelling match.
For starters, you'll lose and your company will lose. When the customers' temper gets the best of himher, keep your demeanor calm and purposeful.
6. Offer Options.
The easiest way to appease a customer is to offer options to the customer. When possible allow the customer to pick the solution that they fell is appropriate
7. It's all about timing.
Time is a very valuable resource to you and your customer. When the solution is agreed upon set a timetable for delivery. If you must leave the customers presence, inform the customer when you will return.
Verify with the customer that the situation was resolved. Apologize for the inconvenience, and offer your service or services in the future.
Article by Charles Carter
Global Twist Drills Market: Application Segment Analysis : Consumption Volume and Market Share 2013-2023
by Ozone Market Reports · December 5, 2018
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